Welcome to Sahm (سهم). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Jasmine Entertainment FZE ("Company," "we," "us," or "our"), governing your access to and use of the Sahm application, website, and all related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
In these Terms, the following definitions apply:
2.1. These Terms take effect on the date you first access or use the Service and remain in effect until terminated in accordance with Section 19.
2.2. We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a prominent notice within the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.
2.3. If you do not agree to the modified Terms, you must discontinue your use of the Service before the changes take effect. Upon discontinuation, you may request export of your data in accordance with Section 19.
3.1. Sahm is an AI-powered personal life management application. The Service allows you to:
3.2. The Service uses artificial intelligence systems, including those provided by Google (Gemini) and Anthropic (Claude), to process, analyze, and generate insights from your data. The specific AI models and providers may change over time as we improve the Service.
3.3. The Service is designed primarily for personal life management and organization. It is not intended to provide professional advice of any kind, including but not limited to legal, financial, medical, or psychological advice.
4.1. You must be at least sixteen (16) years of age to use the Service. By creating an account, you represent and warrant that you meet this age requirement. If you are between 16 and 18 years old (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
4.2. You must register for an account to access the Service. Account authentication is provided by Sahm using email verification codes and supported social sign-in providers. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
4.3. You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree to notify us immediately at support@getsahm.com if you become aware of any unauthorized access to or use of your account.
4.4. You may not create an account on behalf of another person or entity without their authorization. You may not create multiple accounts for the purpose of circumventing usage limits, bans, or other restrictions.
4.5. We reserve the right to suspend or terminate any account that we reasonably believe violates these Terms or is being used fraudulently.
5.1. You are solely responsible for all User Content you submit to the Service and all activity that occurs under your account.
5.2. You agree to use the Service only for lawful purposes and in accordance with these Terms. You represent and warrant that:
5.3. When using Ambient Capture features, you are responsible for ensuring that:
6.1. You agree not to use the Service to:
6.2. We reserve the right to investigate and take appropriate action against any violation of this section, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
7.1. Not Professional Advice. AI Outputs provided by the Service, including but not limited to insights, predictions, suggestions, pattern analyses, and Brain Wiring results, are generated by artificial intelligence systems and are intended solely for personal informational and organizational purposes. AI Outputs do not constitute and must not be relied upon as professional, legal, financial, medical, psychological, or any other form of expert advice.
7.2. No Guarantee of Accuracy. AI systems can produce inaccurate, incomplete, or misleading outputs. While we strive to improve the quality of AI Outputs, we make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of any AI Output for any purpose. You acknowledge that AI Outputs may contain errors, hallucinations, or biases.
7.3. Predictions and Insights. Features such as "Ghost Predictions," "Brain Insights," and Brain Wiring results are probabilistic in nature and should not be treated as factual statements. These features identify patterns and generate suggestions based on your data, but the conclusions drawn may be incorrect.
7.4. User Responsibility. You are solely responsible for evaluating and acting upon any AI Output. You should exercise your own judgment and, where appropriate, consult qualified professionals before making decisions based on information provided by the Service.
7.5. Evolving Technology. The AI models and algorithms powering the Service are subject to change, which may affect the nature, quality, or characteristics of AI Outputs. We will endeavor to notify you of significant changes that materially affect the Service's functionality.
8.1. Company IP. The Service, including its software, algorithms, AI models (to the extent proprietary to us), user interface, design, documentation, and all other components, is the exclusive property of Jasmine Entertainment FZE and is protected by copyright, trademark, trade secret, and other intellectual property laws. "Sahm" and the Sahm logo are trademarks of Jasmine Entertainment FZE.
8.2. Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial purposes (unless a commercial use license is separately agreed in writing).
8.3. Restrictions. Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the Service or any part thereof.
8.4. Feedback. If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
9.1. Your Ownership. You retain all ownership rights in your User Content. Nothing in these Terms transfers ownership of your User Content to us.
9.2. License Grant. By submitting User Content to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, analyze, display (to you and to those you designate through Share Features), and use your User Content solely for the purpose of providing, maintaining, and improving the Service. This license includes the right to process your User Content through third-party AI providers as described in our Privacy Policy.
9.3. AI Processing. You acknowledge and consent to your User Content being processed by AI systems, including the creation of vector embeddings and pattern analyses, for the purpose of delivering the Service's features. Vector embeddings are mathematical representations of your content used to identify relationships and patterns; they cannot be reverse-engineered into your original content.
9.4. No Training Use. We do not use your User Content to train general-purpose AI models. Your data is processed solely to provide personalized features within your account. Third-party AI providers process your data subject to their respective data processing agreements, which prohibit the use of your data for model training.
9.5. Termination of License. The license granted in Section 9.2 terminates when you delete your User Content or your account, except to the extent that (a) copies exist in our backup systems and will be deleted in accordance with our data retention policy, or (b) retention is required by applicable law.
10.1. Plans. The Service offers the following plans:
10.2. Payment Processing. All payments are processed through Stripe, our third-party payment processor. By subscribing to a paid plan, you agree to Stripe's Terms of Service. We do not store your full payment card details on our servers.
10.3. Recurring Billing. Pro Plan subscriptions are billed monthly on the same calendar day as your initial subscription date. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.
10.4. Price Changes. We may change our subscription prices from time to time. Any price increase will be communicated to you at least thirty (30) days in advance and will apply from your next billing cycle. If you do not agree to the new pricing, you may cancel your subscription before the new price takes effect.
10.5. Refund Policy.
10.6. Failed Payments. If a recurring payment fails, we will attempt to process the payment up to three (3) additional times over a period of ten (10) days. If all attempts fail, your subscription will be downgraded to the Free Tier. You will retain access to your data but will lose access to premium features.
10.7. Chargebacks. If you initiate a chargeback or payment dispute with your bank or payment provider, we reserve the right to suspend your account pending resolution. Fraudulent chargebacks may result in permanent account termination.
10.8. Taxes. All prices are exclusive of applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or governmental assessments associated with your use of the Service, except for taxes based on our net income.
11.1. The Free Tier provides limited access to the Service with monthly usage caps. When you reach a usage limit, the corresponding feature will be locked until the next calendar month.
11.2. Free Tier usage limits are subject to change. We will provide notice of material reductions to Free Tier limits.
11.3. We reserve the right to modify, restrict, or discontinue the Free Tier at any time. Existing Free Tier users will receive at least thirty (30) days' notice of any discontinuation, during which time they may upgrade to a paid plan or export their data.
12.1. The Service provides Share Features that allow you to create publicly or semi-publicly accessible pages from your private data, including Live Views, Availability Beacon, Digest Stream, and Collections. All Share Features are available at no additional cost.
12.2. User Responsibility for Shared Content. You are solely responsible for all content you choose to share through Share Features. Before sharing, you should carefully review the content to ensure it does not contain:
12.3. Shared Content Visibility. Content shared through Share Features may be accessible to anyone with the share link or, where applicable, to the public internet. Shared content may be indexed by search engines unless you configure settings to prevent indexing.
12.4. Revocation. You may revoke access to shared content at any time through the Service's settings. Once revoked, the shared page will no longer be accessible. However, we cannot control content that has been copied, downloaded, or cached by recipients or third-party services prior to revocation.
12.5. No Liability for Sharing. We are not responsible for any consequences arising from your decision to share content, including but not limited to unauthorized access, distribution, or misuse of shared content by recipients.
13.1. The Service integrates with and relies upon third-party services, including but not limited to:
13.2. Your use of the Service is also subject to the terms of service and privacy policies of these third-party providers to the extent applicable. We are not responsible for the practices or policies of third-party service providers.
13.3. We reserve the right to change third-party service providers at any time. If such a change materially affects the Service or the processing of your data, we will notify you in advance.
14.1. Our collection, use, storage, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
14.2. By using the Service, you consent to the processing of your User Content by AI systems as described in these Terms and the Privacy Policy. This processing includes, without limitation:
14.3. You acknowledge that the nature of the Service requires extensive processing of personal and potentially sensitive data. You should carefully consider what information you submit to the Service.
15.1. We strive to maintain the Service's availability but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
15.2. We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time. We will provide reasonable notice of material changes that negatively affect your use of the Service.
15.3. In the event of a complete discontinuation of the Service, we will provide at least ninety (90) days' notice and make a data export tool available for you to download your User Content.
15.4. Scheduled maintenance will be communicated in advance where practicable. Emergency maintenance may occur without prior notice.
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JASMINE ENTERTAINMENT FZE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
16.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100 USD).
16.3. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.4. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.
17.1. You agree to indemnify, defend, and hold harmless Jasmine Entertainment FZE and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
17.2. We will provide you with reasonable notice of any such claim and will cooperate with you in the defense of such claim at your expense.
18.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
18.2. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
18.3. You acknowledge that AI technology is inherently probabilistic and that AI Outputs may contain errors, inaccuracies, or biases. Your use of and reliance on AI Outputs is entirely at your own risk.
19.1. Termination by You. You may terminate your account at any time through the Service's settings or by contacting us at support@getsahm.com. Upon termination:
19.2. Termination by Us. We may suspend or terminate your account and access to the Service at any time if:
19.3. Data Deletion. Following termination and the expiration of the data export period, we will delete your User Content within ninety (90) days, except where retention is required by applicable law or where data exists in backup systems that are purged on a regular cycle. Vector embeddings and derived data will be deleted alongside your User Content.
19.4. Survival. Sections 7 (AI Disclaimers), 8 (Intellectual Property), 9.4 (No Training Use), 16 (Limitation of Liability), 17 (Indemnification), 18 (Disclaimer of Warranties), 20 (Governing Law), and 21 (Dispute Resolution) shall survive any termination of these Terms.
20.1. These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Sharjah, without regard to its conflict of law provisions.
20.2. Subject to the dispute resolution provisions in Section 21, the courts of the Emirate of Sharjah, United Arab Emirates, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
20.3. Notwithstanding the above, if you are a consumer located in the European Union, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.
20.4. If you are a resident of the State of California, United States, you retain the benefit of any mandatory consumer protection provisions under California law, including those under the California Consumer Privacy Act (CCPA).
21.1. Informal Resolution. Before initiating any formal dispute resolution proceedings, you agree to contact us at support@getsahm.com and attempt to resolve the dispute informally for at least thirty (30) days.
21.2. Arbitration. If the dispute cannot be resolved informally, either party may submit the dispute to binding arbitration administered by the Sharjah International Commercial Arbitration Centre (Tahkeem), in accordance with its rules then in effect. The arbitration shall be conducted in the English language, and the seat of arbitration shall be Sharjah, United Arab Emirates.
21.3. Exceptions. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
21.4. Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND JASMINE ENTERTAINMENT FZE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. This waiver does not apply where prohibited by applicable law.
21.5. EU Users. If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
22.1. Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Jasmine Entertainment FZE regarding the Service and supersede all prior agreements and understandings.
22.2. Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
22.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Jasmine Entertainment FZE.
22.4. Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, provided that the assignee agrees to be bound by these Terms.
22.5. Force Majeure. We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, epidemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers.
22.6. Notices. We may send notices to you via email to the address associated with your account, or through in-app notifications. You may send notices to us at support@getsahm.com or by mail to the address set forth in Section 23.
22.7. Language. These Terms are drafted in the English language. If these Terms are translated into any other language and there is a conflict between the English version and the translated version, the English version shall prevail to the extent permitted by applicable law. Where local law requires that legal terms be provided in Arabic, an Arabic translation will be made available; however, the English version remains the governing instrument unless local law mandates otherwise.
22.8. No Third-Party Beneficiaries. These Terms do not confer any rights or remedies upon any person or entity other than the parties to these Terms.
22.9. Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.
If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:
Jasmine Entertainment FZE
Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: support@getsahm.com
Website: getsahm.com
These Terms of Service were last updated on April 15, 2026.